Mocha Remote Client Help

Concepts
About Mocha Remote Client
Menu system and tool bar

How to
Set Up Your Windows XP for Remote Client access
Order Mocha Remote Client
Technical support

 


About Mocha Remote Client

Mocha Remote Client is an application for the Microsoft Windows Mobile platform. It enables you to have full, secure access to your work computer through an Internet or network connection. Using your Pocket PC device, you can connect to your Windows work computer and see the files, programs, and resources exactly as you would if you were sitting at your desk, just on a smaller screen.

To connect to a Windows-based computer, you need network access and permissions to connect to the computer, and the computer must be running Terminal Services or Remote Desktop Services. Mocha Remote Client supports sessions with

Windows XP Professional

Functionality

Limitations

 


Menu system and tool bar

From the left corner of the Remote Client window, it is possible to tap on the elements: File, Go , OS Menu , Landscape , Extra keys , Zoom 3 , Zoom 2 , Zoom 1 and Scroll mode.

File, access to the programs menu system

Go, start a session with your Windows PC

OS Menu, display the Pocket PC Start menu.

Landscape, select if the screen should be displayed in landscape mode.

Extra keys, function keys will pop up for a quick selection

Zoom 1,2,3, different zoom options for the current screen

Scroll mode, if selected the pen can scroll the screen.

In the following we will describe the file menu elements in details.

All parameters in the configuration are saved in the CE registry.

Menu - Connect to Windows PC

Use this command (or tool bar GO) to start a new session with your Windows PC

  • Server IP Address: IP Address for the Windows PC. Either a DNS name or a raw IP address, such as 192.168.1.1
  • User name: User name of the Windows PC
  • Password: Password on the Windows PC. Notice this is not a secure option. It is better to give the password in the secure sign on screen displayed, when the session to the workstation has been established
  • Auto connect. Start a session to the Windows PC, when the Remote Client program is loaded.
  • Auto reconnect. If the server close a session, the session will be started again

    Menu - Disconnect

    Close a session with the Windows PC

    Menu - Properties

    The properties dialog can be split into 2 pages

    Menu - Properties - license

    After ordering Mocha Remote Client from MochaSoft, a license key will be received.
    Enter the key together with the License Name given on the Order.
    As there is link between the license name and license key it is important to enter both very careful.

    If the program reports "Wrong type of License key" , please check:

    The license dialog box should look as:

    -----------------------------------------------

    This product is licensed to:

    mycompany

    License key:

    1234

    ---------------------------------------------

    Where you should replace "mycompany" and "1234" with the information from the License letter.

    Still problems, please contact Mochasoft and if possible include :

  • Product you are using and version.
  • Type of OS/ hardware platform

    Menu - Properties - Other

    Startup background picture If not using auto connect, a help screen is displayed on program start. This can be replaced with another picture file in gif format
    Show wait icon on double clickTo make it easier to feel a double tap has been made
    Send mouse move eventsWhen moving the pen over the screen, Remote Client must send events about the action to the Windows server. In some programs these events are not necessary, and line band width can be saved. Other applications as drawing on the screen will need these events
    Server keyboard The keyboard type used on the Windows PC, must be one of these. Otherwise keys except 0-9 and a-z will be wrong.

    Menu - Zoom factor

    The middle zoom mode (you have 3 zoom icons on the tool bar) can be customized with this option.

    Menu - Reset Configuration

    This function will after a few warnings reset the configuration to the factory setting for Mocha Remote Client. Hereafter it will stop the Remote Client, and you must restart the program to load the new configuration.

    Menu - About

    Use this command to display license and version number of your copy of Mocha Remote Client. Also the number of bytes send and received can be viewed here.

    Menu - help

    Use this command to view the help files online.

    Menu - Exit

    Use this command to stop Mocha Remote Client.

     


    Order Mocha Remote Client

    It is possible to buy Mocha Remote Client via the Internet. Visit www.mochasoft.dk , and get the latest information about the products and prices.

    License system

    There are two different types of license.

    A company license can be used by a single company. If there are branch offices or home workstations, a single company license will be valid. For a multi-national company, we must ask for a company license for each country.

    With a company license it is possible to install the product on an unlimited number of work-stations.

     


    Technical Support

    It is always a good idea to download the latest version of the product from MochaSoft
    Please visit the MochaSoft home page at www.mochasoft.dk, and receive information about how to contact MochaSoft.

     


    Set Up Your Windows XP for Remote Client access

    You must first enable the Remote Desktop feature on your XP computer so that you can control it remotely from Mocha Remote Client. You must be logged on as an administrator or a member of the Administrators group to enable Remote Desktop on your Windows XP Professional-based computer.

    1. Open the System folder in Control Panel. (start - settings - control panel - system)

    2. On the Remote tab, select the Allow users to connect remotely to this computer check box. Notice the user selected must be defined with a password. You can configure users in control panel - User Accounts.

    3. Ensure the user have the proper permissions to connect to your computer remotely, and click OK.

    Note If you're running Windows XP Service Pack 2 (SP2) and you enable Remote Desktop, Windows Firewall will be automatically configured to allow Remote Desktop connections to your computer. However, Remote Desktop will not work if you have Windows Firewall configured to allow no exceptions. To allow exceptions in Windows Firewall, in the control panel open the Security Center, click Windows Firewall and clear the check box next to Don't allow exceptions.

    If you have a firewall box installed, the port Remote Client uses is 3389, and it must be open for access from outside.