Remote Services application download instructions
Layman's PC is proud to now offer remote computer repair services and instructional assistance. Please see the "Service Rates" page for the current rate for remote services.
There is no installation needed. Just simply download and run the application. The application is 178KB and takes about 2 seconds to download over any broadband connection. This service requires a broadband connection such as DSL or Cable.
The following instructions will give a brief overview of downloading the application in Windows XP Service Pack 2 with Internet Explorer. If you do not require assistance downloading the application and only need to see the the operational instructions, Click Here.
The Remote Service Client application can be downloaded HERE (178KB).
To start click where it says "HERE" in blue above to start the download process. If you have a popup blocker, you may need to disable it temporarily as the download opens a new browser window.
If you use Windows XP SP2 you will likely see the bar shown above appear at the top of the new Internet Explorer window.
Click the bar shown in the previous step and the menu shown above will appear, click on "Download File..."
When this message appears, click the "Save" button.
On this screen, click the "Desktop" icon on the left and click the "Save" button.
You will now have the Layman's PC Remote Service Client software on the desktop of your PC. Just start the program with the icon on the desktop, there is no installation process required and there are no other files permanently placed on your system.
These instructions may vary slightly depending on what version of Windows and internet browser is used and also any Windows customizations unique to your system or software.
If you have any difficulty in downloading the application, please contact Layman's PC for assistance.