HP Deskjet Readme – Windows Vista™ Edition

Last updated: January 30, 2007

Thank you for purchasing an HP product. Refer to this document while installing and using your HP Deskjet hardware and software. It contains important information that became available only after the onscreen Help and printed documentation were completed.

The HP Web site provides additional information on support, software upgrades, software installation/uninstall, Frequently Asked Questions (FAQs), new operating system support, and general support information for your HP Deskjet product. The link to the HP Support Web site is www.hp.com/support. For specific information about Windows Vista, visit www.hp.com/go/windowsvista.

Note The information contained in this document is subject to change without notice. HP shall not be liable for technical or editorial errors or omissions contained herein.

Contents

Setup and System Requirements

Minimum Requirements for All Systems

Minimum Requirements for Windows Systems

General Installation and Setup Information

Installation

Networking

To Enable Bluetooth on Windows Vista

Multiple HP Imaging Products

Installation Problems

Troubleshooting

Device is Not Recognized

HP Photosmart Imaging Applications

Errors in the Documentation            

HP Software     

Changes to the Printer Driver

Windows Vista Tasks

Acknowledgements and Hewlett-Packard Company Notices

Setup and System Requirements

This section contains information on various requirements your system should meet before you can install this software package.

Minimum Requirements for All Systems

• CD-ROM or DVD-ROM drive
• Available USB port and USB cable
• SVGA 800 x 600 monitor with 16-bit color (32-bit color recommended)
• Adobe® Acrobat® Reader 5 or higher recommended
• Internet access recommended
• 1.2 GB available hard disk space for software installation
• Microsoft® Internet Explorer® 5.01 Service Pack 2 or higher

Minimum Requirements for Windows Systems

Microsoft® Windows Vista™

• A modern 800 MHz 32-bit (x86) or 64-bit (x64) processor (1GHz or higher recommended)
• 512 MB RAM (1 GB or higher recommended)

General Installation and Setup Information

• Administrative privileges are required to install or uninstall the HP Photosmart software.
• The HP Photosmart software supports a variety of HP products. The HP Photosmart software installs by default into the C:\Program Files\HP folder. You can change this install folder during the first install of HP Photosmart software on a computer. Subsequent installs of other HP products that use the HP Photosmart software will automatically use the same folder as the first install. To change the folder where the HP imaging software is installed, you must first uninstall all HP imaging devices and the HP Photosmart software and then re-install all HP imaging devices and HP Photosmart software.
• HP Photosmart software will install in the same language as a previous install on the same system. If you wish to change the language of the HP Photosmart software, you must first uninstall the software for every device that uses the HP Photosmart software, the HP Photosmart software itself, and then re-install. HP Photosmart software will install in the language of the operating system of the PC by default (if that language is supported by the HP Photosmart software).
• HP Photosmart software functionality on systems that just meet minimum system requirements will be limited. Use of many images, or videos, require a system that meets the recommended system requirements for acceptable performance and reliability.

Installation

Networking

To set up networking for your device, go to www.hp.com/go/windowsvista for complete details.

To Enable Bluetooth on Windows Vista

If the printer supports Bluetooth, this functionality may not be enabled automatically after you install the printer software for Windows Vista. If Bluetooth is not working properly after installing the software, follow these three procedures in order.

1. Install Bluetooth on the computer

1. If the printer software is not installed, run the installation program as described in the setup or quick start documentation that came with the printer.
   When prompted, make the following selections:
   
   1. In the Connection Type window, select Directly to this computer using a USB cable, and then click Next.
   2. If you want a Bluetooth connection and no USB connection, then select the check box to connect the printer later in the Connect Your Device Now window. Then click Next.
      If you want a Bluetooth and a USB connection, then skip this step.
2. If the printer requires a dongle for Bluetooth support, connect the dongle to a USB port on the printer.
3. Start the computer.
4. If the computer requires a dongle for Bluetooth support, connect the dongle to a USB port on the computer.
   To determine if the computer has built-in Bluetooth support, refer to the documentation that came with the computer.

   Windows Vista will install the Bluetooth driver automatically. Bluetooth is successfully installed on the computer when the blue Bluetooth icon appears in the system tray, which is typically at the bottom right corner of the screen.

2. Set up the Bluetooth connection for the printer

1. Right-click the Bluetooth icon in the system tray on the computer, and then click Add a Bluetooth Device.
   Complete the information in the Add Bluetooth Device Wizard as follows:
   1. Select the My device is set up and ready to be found check box, and then click Next.
   2. In the Select the Bluetooth device that you want to add window, select the name of the printer, and then click Next.
      If the printer is not listed, click Search Again.
   3. In the Do you need a passkey to add your device? window, refer to the User Guide that came with the printer, and then select the specified option. Click Next.
      If the Found New Hardware wizard appears, click Don't show this message again for this device. If the wizard appears again, select this option again.
   4. Click Finish to complete the Add Bluetooth Device Wizard.
2. Right-click the Computer icon on the desktop, then click Properties.
3. In the Control Panel Tasks area, click Device Manager.
   Follow these instructions in the Device Manager:
   1. Expand Other devices, then right-click the printer name and click Update Driver Software.
   2. In the Update Driver Software window, click Browse my computer for driver software.
   3. When prompted, click Let me pick from a list of device drivers on my computer, and then click Next.
   4. In the Select your device's type from the list below window, select Printer, and then click Next.
   5. In the Add Printer Wizard, select HP in the Manufacturer list, and then select the corresponding device series in the Printer list. Click Next.
   6. When the Update Driver Warning window displays, click Yes.
      Windows Vista will install the driver for the printer. When the Windows has successfully updated your driver software window appears, click Close.

3. Verify that the printer driver is installed correctly

1. On the Windows taskbar, click Start, point to Settings, and then click Printers.
2. In the Printers window, right-click the name of the printer, and then click Properties.
3. In the Properties dialog box, click the General tab, and then click Print Test Page.
   If the test page prints successfully, the printer is installed correctly. If it fails to print, ensure that you have installed the print or ink cartridges, and that the printer has paper. If the test page still fails, repeat step 3 in the previous procedure to update the driver in the Device Manager, and ensure that you selected the correct printer type in the Add Printer Wizard.

Multiple HP Imaging Products

When multiple instances of the same device are installed, two entries appear in the HP Solution Center. Typically, the first instance of the device installed has the name of the device (for example, HP Deskjet X series), and the second instance is called copy 1. You can rename these by going into the printer folder and changing the name of each entry. For example, HP Deskjet X - home and HP Deskjet X - work. Changing these entries also changes the name of the status icon and the device listing in the HP Solution Center.

Installation Problems

Recovering from a Failed Installation

If the installation failed, HP recommends that you review the troubleshooting information in the printed documentation. If you continue to have problems, go to www.hp.com/go/windowsvista for more suggestions on troubleshooting a failed installation.

Troubleshooting

For more troubleshooting help, see the Troubleshooting information in the onscreen or printed documentation that was included with your device, or visit the Windows Vista support website at www.hp.com/go/windowsvista.

Device is Not Recognized

If your device is not recognized:

• Ensure your USB cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer. Be sure that you have plugged the USB cable into the USB port on the back of the device. Some devices, like Deskjet printers, have a USB port in front for direct connection to a camera. This front USB port cannot be used to connect the device to your computer.
• Check that the device is turned on. Devices are not recognized when the power is switched off.
• Try connecting the USB cable to a different USB connector on the computer.
• Ensure that your USB cable is no more than 5 meters (16 feet) in length.

If your device included a Setup Guide, review it carefully for details on how to connect your device to your PC.

HP Photosmart Imaging Applications

You may have HP Photosmart Premier, HP Photosmart Essential, and HP Photosmart Express installed, depending on the number of HP devices you own and the install options you selected.  All applications may be safely installed on a computer at the same time, and you may use any of the applications depending on your preference.

Errors in the Documentation

Due to changes in the HP software for Windows Vista, some of the information in the product documentation may be incorrect. Review the information in this section for changes and updates.

HP Software

Your documentation may refer to HP software that is not installed with this Windows Vista release. If the documentation refers to HP Photosmart Premier, use HP Photosmart Essential instead. In some instances, the documentation may refer to HP Photosmart Software for some tasks which may be available through HP Solution Center or HP Photosmart Share.

Changes to the Printer Driver

Changes to the printer driver for Windows Vista may affect the references in the documentation.

Deskjet 6940 series changes

• HP Real Life Technologies option: The documentation refers to this option on the Printing Shortcuts tab. Use the Real Life Digital Photography button on the Paper/Quality tab instead.
• Paper Source drop-down list: The documentation refers to this drop-down list on the Printing Shortcuts tab. Use the Source is drop-down list on the Paper/Quality tab instead.
• Color options drop-down list: The documentation refers to this drop-down list on the Printing Shortcuts tab. Use the Print in Grayscale and Advanced Color Settings options on the Color tab instead.
• Auto-Duplex unit check box: The documentation refers to this check box on the Finishing tab. It may not be available in Windows Vista.
• Poster printing option: The documentation refers to this option on the Finishing tab. It may not be available in Windows Vista.

Deskjet 6980 series changes

• Auto-Duplex unit check box: The documentation refers to this check box on the Finishing tab. It may not be available in Windows Vista.

Windows Vista Tasks

Some of the operating system tasks have changed with Windows Vista. The following Windows Vista tasks pertain to printer management.

To make the HP Deskjet the default printer (Windows Vista)

1. On the Windows taskbar, click Start, and then click Control Panel.
2. Click Printers.
3. Right-click the HP Photosmart icon, and then click Set as default printer.

To stop a print job (Windows Vista)

1. On the Windows taskbar, click Start, and then click Control Panel.
2. Click Printers.
3. Double-click the HP Photosmart icon.

Tip  You can also double-click the printer icon in the Windows taskbar. Select the print job you want to cancel.

4. On the Document menu, click Cancel Printing or Cancel, or press the DELETE key on your keyboard.

It can take a few moments for the print job to be cancelled.

Acknowledgements and Hewlett-Packard Company Notices

Windows® and Microsoft Windows® are U.S. registered trademarks of Microsoft Corp.

Copyright(c) Hewlett-Packard Co. 2007.

This information is subject to change without notice and is provided "as is" with no warranty. Hewlett-Packard shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.