Feature Comparison Guide
Abstract
This Feature Comparison Guide describes and compares the key
features in the Microsoft® Windows® Small Business Server 2003 operating system
with similar features in earlier versions of Microsoft
The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of publication.
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The Microsoft® Windows® Small Business Server 2003 operating
system provides great features for your small business, such as e-mail
capabilities, Internet connectivity, security features, business intranets,
remote connectivity, support for
Windows Small Business Server 2003 uses the highly dependable and manageable Microsoft Windows Server™ 2003 operating system as the core engine of the product. It also uses other key technologies, such as Microsoft Exchange Server 2003 and Windows SharePoint® Services. By using this combination of technologies and innovative management tools, you can create a faster and more efficient business environment.
This Feature Comparison Guide describes and compares the key
features in Windows Small Business Server 2003 with similar features in
earlier versions of
Your small business needs a server solution that can be set up quickly and easily, that helps protect your business information, that increases your productivity, and that enables you to reach and serve your customers more effectively. The following tables show how Windows Small Business Server 2003 can meet these needs.
Set Up Quickly and Easily
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Integrated setup |
Install your server in 3 to 4 hours |
Install your server in 3 to 4 hours |
15-minute setup with original equipment manufacturer (OEM) pre-installation |
15-minute setup with original equipment manufacturer (OEM) pre-installation |
Client computer setup |
Floppy disk that is unique to each computer |
Floppy disk that accommodates many computers |
Client computers connect to internal Web site |
Client computers connect to internal Web site |
Activation of client access licenses (CALs) |
Floppy disk |
Floppy disk |
Online |
Online |
Migration of user accounts and settings |
Migrates user settings for the Microsoft Windows NT® Server 4.0 operating system |
For the Microsoft Windows 2000 operating system, migrates user accounts, assigns permissions, and creates a mailbox and user folder for each user |
Migrates user accounts and settings. Includes tools to migrate user templates, configuration of Microsoft Health Monitor 2.0, and Internet connection settings to another computer running Windows Small Business Server 2003 |
Offers the same migration features as Standard Edition |
Automatically Help Protect Business Information
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Internet security features |
Microsoft Proxy Server 2.0 |
Microsoft Internet Security and Acceleration ( |
Routing and Remote Access |
|
Directory services |
Windows NT Directory Services |
The Windows 2000 Server Active Directory® directory service |
Windows Server 2003 Active Directory |
Windows Server 2003 Active Directory |
Recover deleted or overwritten files |
Feature not included |
Feature not included |
Microsoft Volume Shadow Copy service |
Microsoft Volume Shadow Copy service |
Store and back up user files |
Feature not included |
Feature not included |
My Documents Redirection |
My Documents Redirection |
Increase Productivity
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Share documents and manage meetings |
Feature not included |
Feature not included |
Windows |
Windows |
Manage from a centralized console |
|
|
Server Management console and Server Management for Power Users console |
Server Management console and Server Management for
Power Users console |
Work from remote locations |
Feature not included |
Virtual Private Network (VPN) connection |
Remote Web Workplace |
Remote Web Workplace |
Reach More Customers and Serve Them Better
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
E-mail client |
The Microsoft Outlook® 2000 messaging and collaboration client |
The Microsoft Outlook® 2000 messaging and collaboration client |
Microsoft Office Outlook 2003 |
Microsoft Office Outlook 2003 |
Messaging server |
Microsoft Exchange Server 5.5 |
Microsoft Exchange 2000 Server |
Microsoft Exchange Server 2003 |
Microsoft Exchange Server 2003 |
|
Feature not included |
Feature not included |
The Microsoft ActiveSync® technology |
The Microsoft ActiveSync® technology |
Over successive releases, Windows
This guide compares the four versions of Windows
Released in 1999, the Microsoft BackOffice® Small Business Server 4.5 family server is designed for businesses with fewer than 50 computers. It provides a complete business solution at a reasonable price, based on a single-server platform. With Small Business Server 4.5, you can share files and printers, secure your company information, communicate with partners and customers, connect to the Internet, and run business applications. The integrated Setup enables you to get started quickly.
Microsoft Small Business Server 2000 includes improvements to the product that make it easier for you to deploy and use. Small Business Server 2000 is built on the Windows 2000 Server operating system and is delivered with updated server solutions for messaging and collaboration, database management, and Internet security.
For more information about Small Business Server 2000, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31123.
Microsoft Windows Small Business Server 2003, Standard Edition, delivers a new level of simplicity during the entire life cycle of the product, including setup, management, and use. Windows Small Business Server 2003 connects up to 75 users or devices, and it provides a complete business server solution, including messaging and collaboration, improved security features for Internet access and data storage, reliable printing, the ability to run line-of-business applications, and faxing. The new Remote Web Workplace offers a dynamically created Web site that provides a single, consolidated entry point for authorized remote users anywhere in the world, using any device that can access the Internet. End-to-end administration features help you set up, run, and maintain your network productively and efficiently.
For more information about Windows Small Business Server 2003, see Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=20289.
Microsoft Windows Small Business Server 2003, Premium
Edition, includes all of the great features present in Standard Edition, and it
adds
For more information about Windows Small Business Server 2003, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=20289.
The following table lists the key server components that each version of the product includes. For a more detailed comparison of the components, see the descriptions that follow the table.
Key Server Components
Server Component |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Operating system |
||||
E-mail and messaging |
||||
Internet security |
||||
Web publishing |
||||
Team productivity and collaboration |
Microsoft Outlook 2000 Team Folders (not available) |
|||
Data management |
Windows NT Server 4.0
with Service Pack 4
Small Business Server 4.5 is built on Windows NT Server 4.0 with Service Pack 4. Windows NT Server 4.0 is a multipurpose network operating system. It combines an application server, a file and print server, a communications server, and an Internet/intranet server into a centralized server that is designed to be easy to manage, use, and scale. Service Pack 4 provides a collection of updates that enhance server management, security, and availability. It also adds key updates to address Euro currency changes.
For more information about Windows NT Server 4.0, see the Microsoft Web site at http://go.microsoft.com/fwlink/?linkid=8233.
Windows 2000 Server
Windows 2000 Server provides complete integration between its services, which results in easier management and lower Total Cost of Ownership. It improves on the technologies introduced in its predecessor by providing you with truly dynamic configuration, integrated dial-up and VPN connections, Plug-and-Play support, a distributed file system, and Active Directory.
For more information about Windows 2000 Server, see the Microsoft Web site at http://go.microsoft.com/fwlink/?linkid=5264.
Windows Server 2003
Windows Server 2003 improves on many technologies introduced in Windows 2000 Server. Because of more efficient synchronization, replication, and credential caching, its Active Directory is faster and more robust. New technologies, such as the common language runtime, strengthen security to help safeguard networks from malicious or poorly designed code. In addition, improvements to IIS 6.0, public key infrastructure, and Kerberos make Windows Small Business Server 2003 easier to secure.
For more detailed information about the improvements in Windows Server 2003, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31124.
Exchange
Server 5.5 with Service Pack 2
Exchange Server 5.5 provides a foundation for demanding business communication environments. Using Exchange Server 5.5, you can exchange information with other employees, with users on the Internet, and with users of other messaging systems. You can send documents, spreadsheets, graphics, and other items via e-mail; view items that are available in public folders; and post items in public folders so that other users can access them. Exchange Server 5.5 provides support for additional Internet protocols (for example, Internet Message Access Protocol 4 and Lightweight Directory Access Protocol 3 (LDAPv3)), and it improves support for mobile users.
For more information about Exchange Server 5.5, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31126.
Exchange 2000 Server seamlessly integrates with Windows 2000. It improves on the previous release by adding backup support for third-party hardware; signed LDAP requests to Active Directory; support for users of devices running the Microsoft Pocket PC, Phone Edition, software and of Smartphones running the Microsoft Windows Mobile™ technology; junk e-mail message filtering; and automatic error reporting.
For more information about Exchange 2000 Server, see the Microsoft Web site http://go.microsoft.com/fwlink/?LinkId=31127.
Exchange Server 2003 integrates with Outlook 2003 to deliver a variety of improvements, including cached-mode synchronization; remote Web access to e-mail, scheduling, and contacts through Microsoft Outlook Web Access; and support for Microsoft RPC over HTTP, which directly connects users to their Exchange server over the Internet without a VPN connection.
For more information about Exchange Server 2003, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31351.
For a more detailed comparison of the features available in Exchange Server 5.5, Exchange 2000 Server, and Exchange Server 2003, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31125.
Proxy Server 2.0 provides an extensible firewall
and Web cache, which helps provide multilayered Internet security while
improving network response time and efficiency. Proxy Server features
distributed and hierarchical caching to provide scalability and performance. It
also acts as a gateway that helps provide firewall-class security between a
local-area network (
For more information about Proxy Server 2.0, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31129.
For more information about
Routing and Remote Access provides
For more information about Routing and Remote Access, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31130.
IIS 4.0 is a Web application server for corporate intranets and public Internet sites. It provides a platform for Web-based line-of-business applications.
For more information about IIS 4.0, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31131.
With IIS 5.0, you can restart IIS without restarting the computer; enable authentication of users across proxy servers and firewalls; store, back up, and configure server certificates through integration with the Microsoft Windows Cryptographic application programming interface; and pass authentication credentials among connected computers running Windows using the Kerberos v5 authentication protocol.
For more information about IIS 5.0, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31132.
IIS 6.0 provides a highly reliable, manageable, and scalable Web application infrastructure for all versions of Windows Server 2003. IIS 6.0 helps organizations increase the availability of Web sites and applications while lowering the cost of system administration. It supports the Microsoft Dynamic Systems Initiative with automated health monitoring, process isolation, and improved management capabilities.
For more information about IIS 6.0, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31134.
The Windows NT 4.0 Option Pack delivers distributed application services for the Windows operating system that integrate Web, transaction, scripting, component, and message-queuing services directly into Windows NT Server 4.0. The Windows NT 4.0 Option Pack includes:
· IIS 4.0: A Web-based application that serves as a Web server for both corporate intranets and public Internet sites and as the platform for line-of-business applications.
· Microsoft Index Server 2.0: Indexes the contents and properties of documents on a Web site served by IIS.
· Microsoft Certificate Server 1.0: A customizable server application for managing the issuance, revocation, and renewal of digital certificates.
· Microsoft Site Server Express 2.0: Offers capabilities for site analysis, usage analysis, and publishing.
· Microsoft Transaction Server 2.0: Provides a runtime environment that simplifies the development of Web-based line-of-business and electronic-commerce applications.
· Microsoft Message Queue Server 1.0 (MSMQ): Communicates with other application programs quickly, reliably, and asynchronously by sending and receiving messages.
·
Microsoft Data Access Components 1.5: Provides
client/server applications, which are deployed over the Web or over a
For more information about the Windows NT 4.0 Option Pack, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31135.
Microsoft
Outlook 2000 Team Folders
Microsoft Outlook 2000 Team Folders enabled you to
create and manage a team-collaboration application by using Outlook 2000
and Exchange 2000 Server public folders. Outlook 2000 Team Folders has
been removed from the Microsoft Download Center to mitigate security
vulnerabilities. The key collaboration features provided by Outlook Team
Folders are now integrated into Windows
Windows
Windows
For more information about Windows
SQL Server 7.0 uses an industry-standard language, Structured Query Language (SQL), to provide a powerful client/server platform for delivering business applications across multiple protocol and software environments. Version 7.0 includes enhancements that provide improved integration with other platforms and management of query-intensive applications.
For more information about SQL Server 7.0, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31137.
SQL Server 2000 includes the core functionality
needed for non-mission-critical e-commerce, data warehousing, and line-of-
For more information about SQL Server 2000, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31138.
Based on core SQL Server technology, MSDE 2000
provides a reliable storage engine and query processor for desktop extensions
of business applications. MSDE 2000 does not have its own user interface
or tools. Instead, you interact with MSDE 2000 through the application in
which it is embedded. MSDE 2000 is the data engine behind Windows
For more information about MSDE 2000, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31140.
The following table compares the minimum requirements for
the computer on which Windows
|
Notes These are only the minimum requirements. You should evaluate the needs of your business and provide improved or upgraded system components where necessary. For example, if you are running a data-intensive line-of-business application, consider using a faster CPU and more storage space. For more information and recommendations, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=20999. For information about compatible hardware, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=20157. |
Minimum Requirements for Server Computers
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
CPU |
120 MHz |
Pentium II 300 MHz |
300 MHz |
300 MHz |
Memory |
64 MB |
128 MB |
256 MB |
256 MB |
Available hard-disk space |
2 GB |
4 GB |
4 GB |
5 GB |
Disk drive |
CD and 3.5-inch floppy disk |
CD or |
CD or |
CD or |
Network adapter |
One Ethernet network card that is compatible with Windows NT 4.0 |
One Ethernet network card that is compatible with Windows 2000 Server |
One Ethernet network card from the Windows Server Catalog |
Two Ethernet network cards from the Windows Server Catalog |
Video |
Super VGA 800 x 600 resolution |
Super VGA 800 x 600 resolution |
VGA, or hardware that supports Console Redirection |
Super VGA or higher resolution that supports Console Redirection |
Modem |
Class 1 Fax Compatible |
Class 1 Fax Compatible |
Dedicated Class 1 fax modem, if using fax service |
Dedicated Class 1 fax modem, if using fax service |
The following table compares the minimum requirements for client computers on a Windows Small Business Server network.
|
Notes These are only the minimum requirements. You should evaluate the needs of your business and provide improved or upgraded system components where necessary. For information about compatible hardware, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=20157. |
Minimum Requirements for Client Computers
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Operating system |
Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows NT Workstation 4.0 |
Microsoft Windows 95 or later, or Microsoft Windows NT Workstation 4.0 |
Windows 2000 Professional or later Windows XP, if using remote-networking features |
Windows 2000 Professional or later Windows XP, if using remote-networking features |
CPU |
Pentium 90 |
Pentium 90 |
Intel or 300 MHz or higher |
Intel or 300 MHz or higher |
Memory |
32 MB |
32 MB |
64 MB |
64 MB |
Available hard-disk space |
250 MB |
300 MB |
1.5 GB |
1.5 GB |
Disk drive |
CD and 3.5-inch floppy disk |
CD and 3.5-inch floppy disk |
CD |
CD |
Network adapter |
Ethernet network card that is compatible with the operating system |
Ethernet network card that is compatible with the operating system |
Ethernet network card from the Windows Server Catalog |
Ethernet network card from the Windows Server Catalog |
Video |
VGA or higher |
VGA or higher |
Super VGA 800 x 600 resolution |
Super VGA 800 x 600 resolution |
Modem |
Modem that is compatible with the operating system, if using modem sharing |
Modem that is compatible with the operating system, if using modem sharing |
Not required |
Not required |
Windows
Key Setup Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Setup |
Setup prompts to ensure that key devices, such as modems, disk drives, SCSI controllers, etc., are detected. |
Setup includes defaults for many common parameters, and it consolidates the number of setup screens. A modem is no longer required during Setup. |
Setup is optimized for end-to-end installation and configuration of the operating system, server applications, and tools, based on best practices for a small-business network. |
Setup also installs SQL Server 2000 and |
Configuring the server after Setup |
The To Do List appears after Setup completes. It helps you connect printers and workstations, create user accounts, connect to the Internet, and create an Emergency Repair Disk. |
The To Do List is updated to include a dynamic set of links that open configuration tools or Help topics, based on your installation choices. |
The To Do List is completely redesigned. It enables you to follow a logical sequence to finish the configuration of your server, and it provides more information to help you make configuration choices. |
Same To Do List features as in Standard Edition. |
Migrating user accounts and settings |
The Migrate User Wizard helps you migrate settings for existing users from Windows NT Server 4.0 to Small Business Server 4.5. |
The Migrate User Wizard helps you migrate settings for existing users from Windows 2000 to Small Business Server 2000. It also assigns permissions and creates a mailbox and user folder for each user. |
Windows Small Business Server 2003 includes several tools and wizards to help you migrate settings from Windows Server 2003 and from Windows 2000 Server. |
Windows Small Business Server 2003 includes several tools and wizards to help you migrate settings from Windows Server 2003. |
Adding computers to the network and installing client applications |
Set Up Computer Wizard for Small Business Server 4.5 |
Set Up Computer Wizard for Small Business Server 2000 |
Set Up Computer Wizard for Windows Small Business Server 2003 |
Set Up Computer Wizard for Windows Small Business Server 2003 |
OEM pre-installations |
Operating system only |
Operating system only |
Full product |
Full product |
Set Up Computer Wizard for Small Business
Server 4.5
With the Set Up Computer Wizard for Small Business Server 4.5, you can add client computers that are running Windows 95, Windows 98, or Windows NT Workstation 4.0 to your small-business network. The wizard helps you create a setup disk that is used to configure the client computer. Each computer on the network requires its own setup disk. After running the Setup program from the disk and restarting the client computer, client applications are installed and the computer is updated with the user's information.
Set Up Computer Wizard for Small Business
Server 2000
The Set Up Computer Wizard is
updated to support a greater variety of client
Set Up Computer Wizard for Windows Small
Business Server 2003
The process of adding computers to the network is greatly simplified in the most recent version of the product. You no longer need to create a networking setup disk to configure client computers to connect to Windows Small Business Server 2003. Now, client computers need to access only an internal Web site to initiate configuration. Other new features in the Set Up Computer Wizard include preconfigured user templates that assign rights to groups of users, integrated wizards, and enhanced tools for mobile and remote users.
Key Licensing Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Maximum CALs |
50 |
50 |
75 |
75 |
Included CALs |
5 |
5 |
5 |
5 |
Client Add Packs |
Purchase CALs in quantities of 5 or 20. Distributed on floppy disk. |
Purchase CALs in quantities of 5 or 20. Distributed on floppy disk. |
Purchase CALs in quantities of 5 or 20. Activate online or by phone. |
Purchase CALs in quantities of 5 or 20. Activate online or by phone. |
Manage licenses |
Feature not included |
Feature not included |
Licensing snap-in for Microsoft Management Console ( |
Licensing snap-in for Microsoft Management Console ( |
View license information |
Feature not included |
Feature not included |
View license information in Server Management. |
View license information in Server Management. |
Add CALs |
Client Add Pack Setup |
Client Add Pack Setup |
Add Licenses Wizard |
Add Licenses Wizard |
Activate CALs online |
Feature not included |
Feature not included |
Add Licenses Wizard |
Add Licenses Wizard |
Transfer CALs |
Feature not included |
Feature not included |
Transfer Licenses Wizard |
Transfer Licenses Wizard |
Remove CALs |
Feature not included |
Feature not included |
Remove Licenses Wizard |
Remove Licenses Wizard |
Client Add Pack Setup
The Microsoft Client Add Pack Setup application is used to install additional CALs that were purchased with a Client Add Pack. The application can be run from either a floppy disk or the management console.
Add Licenses Wizard
The Add License Wizard simplifies the process of adding new CALs, and it eliminates the need for floppy disks to distribute Client Add Packs. Using the Add Licenses Wizard, you can activate CALs automatically by providing a unique license code either over the Internet or by telephone. The Add Licenses Wizard can be run from the Licensing snap-in in Server Management.
The following table lists the key networking features and technologies that are included with each version of the product. For more detailed information about individual features, see the descriptions that follow.
Key Networking Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Directory services |
Windows NT Directory Services |
Windows 2000 Server Active Directory |
Windows Server 2003 Active Directory |
Windows Server 2003 Active Directory |
Security features for Internet connections |
Proxy Server 2.0 |
|
Routing and Remote Access |
Routing and Remote Access and |
Enforcement of IT policy settings |
Manual configuration of User Rights |
Manual configuration of Group Policy |
Microsoft Windows Group Policy Management Console (GPMC) |
Microsoft Windows Group Policy Management Console (GPMC) |
Connecting to the Internet |
Internet Connection Wizard |
|
Configure E-mail and Internet Connection Wizard |
Configure E-mail and Internet Connection Wizard |
Sharing a modem |
Microsoft Modem Sharing Service |
Microsoft Modem Sharing Service |
Modem Sharing Service is removed to enhance network security |
Modem Sharing Service is removed to enhance network security |
Additional member servers |
Not supported |
Not supported |
Supported |
Supported |
Windows NT Directory Services
Windows NT Directory Services is based on a secure directory database containing user identifications, passwords, access rights, and organizational information. The directory database can be automatically replicated to multiple locations for backup reliability, load-balancing performance, and reduced network impact. In addition, with one logon, users can access a globe-spanning network — even when dialing in remotely or accessing the network over the Internet.
For more information about Windows NT Directory Services, see the Directory Services Frequently Asked Questions (FAQ) at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=31188).
Windows 2000 Server Active Directory
Windows 2000 Server introduces Active Directory as an essential component of the Windows 2000 architecture. Active Directory is a directory service designed for distributed-computing environments. Active Directory centrally manages and shares information about network resources and users, while acting as the central authority for network security. In addition, Active Directory is designed to be a consolidation point for isolating, migrating, centrally managing, and reducing the number of directories that companies require.
For more information about Windows 2000 Server Active Directory, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31189.
Windows Server 2003 Active Directory
Windows Server 2003 Active Directory expands on the foundation established in Windows 2000 Server by delivering improved versatility, manageability, and dependability, which simplifies user and computer management and provides superior access to networked resources.
For more information about Windows Server 2003 Active Directory, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31190.
Microsoft Windows Group Policy
Microsoft Windows Group Policy is a key Active Directory technology that enables you to efficiently configure and manage computers and users. You can use Group Policy objects (GPOs) to perform management tasks such as implementing registry-based policy, enforcing security settings, and performing software maintenance. Group Policy also supports technologies such as Roaming User Profiles, Redirected Folders, and Offline Folders. In Windows Server 2003, enhancements to Group Policy significantly improve the ability to plan, stage, deploy, manage, troubleshoot, and report on Group Policy implementations.
For more information about Group Policy, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31191.
Group Policy Management Console
Windows Small Business Server 2003 includes Group Policy Management Console (GPMC), which provides a single solution for managing all tasks related to Group Policy. With GPMC, administrators can manage Group Policy in a simplified user interface with drag-and-drop support. Highlights include new functionality such as backup, restore, import, copy, and reporting of Group Policy objects (GPOs). These operations are fully scriptable, which enables you to customize and automate management of the network.
For more information about GPMC, see “Administering Group Policy with Group Policy Management Console” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=31192).
Internet Connection Wizard
With the Internet Connection Wizard in Small Business Server 4.5, you can connect to the Internet. If you want, you can also use the Microsoft Internet Referral Service to automate the process of locating, selecting, and connecting to a select group of Internet Service Providers. The wizard also automatically configures the Proxy Server firewall and the Internet e-mail capabilities of Exchange.
Small Business Server 2000
updates the Internet Connection Wizard. In addition to simplifying the task of
configuring your network, firewall, and e-mail to properly connect your server
to the Internet, the wizard helps you configure Microsoft Exchange Connector
for
For more information about the
Configure E-mail and Internet Connection
Wizard
The Configure E-mail and Internet
Connection Wizard supports a variety of connection types, including asymmetric
digital subscriber line (ADSL), cable modem, Integrated Services Digital
Network (ISDN), and
· Support for Secure Sockets Layer to configure Web sites.
· Support for filtering file attachments from incoming e-mail messages.
· New scripting capabilities so that you can configure your server to connect to the Internet by using a script file to easily replicate network configuration across multiple Windows Small Business Server 2003 sites.
· Support for Internet connections that use the Point-to-Point Protocol over Ethernet.
For more information about the Configure E-mail and Internet Connection Wizard, see the Feature Guide for Windows Small Business Server 2003 at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=31194).
Modem Sharing Service
With Modem Sharing Service, you can share modems installed
on the server. Modem Sharing Service eliminates the need for each client
computer to have its own modem, and it reduces the waiting time for connections
because the server automatically uses the next available modem in the pool to
handle dial-in or dial-out requests. To improve server security and to optimize
for a
The following table lists the e-mail and messaging features that are included with each version of the product. For more detailed information about individual features, see the descriptions that follow.
Key E-mail and Messaging Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
E-mail server |
Exchange Server 5.5 |
Exchange 2000 Server |
Exchange Server 2003 |
Exchange Server 2003 |
E-mail client |
Outlook 2000 |
Outlook 2000 |
Outlook 2003 |
Outlook 2003 |
Access e-mail over the Internet using a browser |
Feature not included |
Outlook Web Access |
Outlook Web Access using Remote Web Workplace |
Outlook Web Access using Remote Web Workplace |
Access e-mail over the Internet using Outlook |
Feature not included |
Feature not included |
RPC over HTTP |
RPC over HTTP |
Access e-mail using a Pocket PC or Smartphone |
Feature not included |
Feature not included |
Microsoft Outlook |
Microsoft Outlook |
Receive e-mail from Internet accounts |
Exchange Connector for |
Exchange Connector for |
Microsoft Connector for |
Microsoft Connector for |
Fax |
Microsoft Fax Service |
Microsoft Fax Service |
Microsoft Shared Fax Service |
Microsoft Shared Fax Service |
Outlook 2000
Outlook 2000 centralizes many of the everyday tools you use for managing and organizing e-mail, schedules, tasks, notes, contacts, and other information.
For more information about Outlook 2000, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31195.
Outlook 2003
Outlook 2003 seamlessly integrates with Exchange Server 2003 and adds new features that help you work more productively and collaborate more effectively in project groups and teams. You can more effectively manage and organize your e-mail, share and protect information, send faxes from your desktop, and access your e-mail from remote locations.
For more information about Outlook 2003, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31196.
Outlook Web Access
Outlook Web Access enables you to access your messages, calendar, contacts, tasks, and public folders from any computer with an Internet connection and a Web browser. With Exchange Server 2003, Outlook Web Access has even better performance, is more secure, and has user-interface improvements that closely match those of Outlook 2003. Windows Small Business Server 2003 makes it easy for you to access Outlook Web Access remotely using Remote Web Workplace.
For more information about Outlook Web Access, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31197.
Remote Web Workplace
Windows Small Business Server 2003 introduces Remote
Web Workplace, which is a dynamically updated Web site that provides a single,
simple, and consolidated entry point for remote users anywhere in the world
using any computer that can access the Internet. You can connect to Remote Web
Workplace through a simple Internet address. Then you can access the features
of the Windows
For more information about Remote Web Workplace, see the Remote Web Workplace webcast at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=31198).
RPC over HTTP
With RPC over HTTP, you can access your Exchange Server accounts from the Internet when you are traveling or are working outside your organization's firewall. You do not need any special connections or hardware, such as smart cards and security tokens, and you can access your Exchange account even if the Exchange server and your client computer behind the firewall are on different networks.
For more information about RPC over HTTP, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=21000.
You can also see the Using RPC over HTTP webcast at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=31199).
Outlook
Outlook Mobile Access adds “Wi-Fi” support for devices based on the Wireless Application Protocol 2.x and an XHTML browser. It also supports full HTML browsers and i-Mode devices such as mobile phones and personal digital assistants (PDAs). Originally included in Microsoft Mobile Information Server 2002, an enhanced version of Outlook Mobile Access is included in Windows Small Business Server 2003 as part of Exchange Server 2003. When used with ActiveSync, you can synchronize information between your mobile device and Exchange 2000 Server or later.
For more information about Outlook Mobile Access, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31200.
Microsoft Exchange Connector for
For more information about
Microsoft Connector for
Windows Small Business Server 2003 includes an
updated version of Microsoft Connector for
For more information about Microsoft Connector for
Fax Service
With Fax Service, you can communicate by fax more efficiently by faxing directly from your desktop and by managing incoming faxes centrally.
Shared Fax Service
The updated Shared Fax Service supports fax boards, ISDN cards, and broadcast faxes.
All versions of Windows
A key feature of Windows
Key Management Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Centralized management console |
The |
Two customizable management consoles are added — the |
The consoles are updated with improved features — the Server Management console and the Server Management for Power Users console. |
Includes the same management consoles as Standard
Edition, plus additional consoles and tools to help manage |
Tools for configuring and managing user accounts, computers, and network resources |
The |
Management consoles are preconfigured with multiple snap-ins, taskpads, and tasks designed to help simplify the job of managing your server. |
More snap-ins and taskpads are added to the management consoles, providing a robust assortment of wizards and tools that help accomplish many common or complex tasks. |
Includes the same management tools as Standard
Edition, plus additional tools and wizards to help manage SQL Server and |
Managing the server from remote locations |
Microsoft NetMeeting® 2.1 conferencing software |
Microsoft Windows 2000 Server Terminal Services |
Remote Web Workplace Remote Desktop |
Remote Web Workplace Remote Desktop |
The
Administrator Console
Management of Small Business Server 2000 is
enhanced with an updated console, based on
Personal Console
The Small Business Server 2000 Personal console is
designed for technical users on the network. You can use it to configure
settings for all server functions, including the Windows 2000 Server
operating system, Exchange Server,
Server Management
The Windows Small Business Server 2003 Server Management console is designed for members of the Domain Admins security group. It contains the necessary snap-ins, query nodes, and tools for complete daily management of the network. It also includes an Advanced Management section, which contains tools that are specific to server functionality, but not specific to Windows Small Business Server 2003.
From the console tree, you can navigate through a rich set of snap-ins and other tools from either the menu bar or right-click menus. Depending upon the tool you select, the details pane might contain taskpads, HTML files, or Active Server Pages. From the details pane, you can run wizards, view server data, and access documentation.
Server Management for Power Users
The Server Management for Power Users console in Windows Small Business Server 2003 is designed for members of the Power Users group. You can easily delegate basic management tasks, such as adding users and groups, resetting passwords, or clearing printer queues, to users working with this console. Users of this console are prevented from deleting objects, such as users or computers. It is a task-oriented console with only management taskpads in the details pane. The console tree is hidden, preventing users from navigating the snap-in structure of the console.
NetMeeting 2.1
You can remotely manage Small Business Server 4.5 from another computer by using NetMeeting 2.1. The remote computer can be connected to the network either directly or by using a dial-up networking connection. To manage your server remotely, you must have a copy of NetMeeting 2.1 on both the client computer and the server. Small Business Server 4.5 Setup installs NetMeeting 2.1 on the server by default.
For more information about NetMeeting 2.1, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31203.
Terminal Services
With Terminal Services, you can use an Internet connection and a Web browser — for example, a dial-up connection and Microsoft Internet Explorer 5 — to manage Small Business Server 2000 from remote locations. You can perform the same management functions as if you were working directly on the server.
Remote Web Workplace
Windows Small Business Server 2003 introduces Remote
Web Workplace, a dynamically updated Web site that provides a single, simple,
and consolidated entry point for remote users anywhere in the world using any
computer that can access the Internet. You can connect to Remote Web Workplace
through a simple Internet address and access the features of the Windows
For more information about Remote Web Workplace, see the Remote Web Workplace webcast at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=31204).
Remote Desktop
With Remote Desktop you can access a Windows session that is running on your computer when you are at another computer. This means, for example, that you can connect to your work computer from home and access all of your applications, files, and network resources as though you were in front of your computer at work. You can leave programs running at work and, when you get home, you can see your desktop at work displayed on your home computer, with the same programs running. Remote Desktop is pre-installed in Windows XP Professional.
For more information about Remote Desktop, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31205.
From a simple backup program to a full-featured
backup-and-restore solution, Windows
The following table and subsequent information describe and
compare key features and technologies that Windows
Key Backup Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Back up system files and data |
Windows NT 4.0 Backup |
Windows 2000 Server Backup |
Windows Small Business Server 2003 Backup Configuration Wizard |
Windows Small Business Server 2003 Backup Configuration Wizard |
Recover deleted or overwritten files |
Feature not included |
Feature not included |
Volume Shadow Copy Service |
Volume Shadow Copy Service |
Store and back up user files |
Feature not included |
Feature not included |
My Documents Redirection |
My Documents Redirection |
Windows NT 4.0 Backup
With Windows NT 4.0 Backup, you can perform limited backups of system files and data to tape media using a graphical user interface (GUI). The GUI cannot be used to schedule backups, but it is possible to schedule backups from the command line. It is also not possible to back up open files.
For more information about Windows NT 4.0 Backup, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31206.
Windows 2000 Server Backup
Windows 2000 Server Backup enables the backup of security information, file and share permissions, and registry data. It also provides improved support for backing up to more devices.
For more information about Windows 2000 Server Backup, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31207.
Backup Configuration Wizard
The Backup Configuration Wizard guides you through the
creation and implementation of a successful backup strategy. By default, it
backs up all of the system, application, and data files needed to completely
restore the server. This can include shared files, My Documents folders that
are redirected from client computers, and files stored on your company’s
For more information about the Backup Configuration Wizard see “Backing up and Restoring Windows Small Business Server 2003” at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=17117).
Volume Shadow Copy Service
Using the Backup Configuration Wizard, you can configure Volume Shadow Copy Service to enable users to recover previous versions of files if the files are accidentally deleted or overwritten. Files can be recovered if they are stored in a user’s shared folder on the server or in another shared folder on the same volume.
For more information about Volume Shadow Copy Service, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31208.
My Documents Redirection
By default, the My Documents folder is located in each user's profile on their local computer. Using the Backup Configuration Wizard, you can redirect the path of a user’s My Documents folder to a new location, such as a directory on a network share. Users work with documents in the redirected folder as though the documents were stored on their local drive. By redirecting My Documents folders, users can access their data from any computer on the network, and they can benefit from a routine backup of their data.
For more information about My Documents Redirection, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31209.
Each version of Windows
The following table and subsequent information describe and compare key features for reporting and managing the health of your server.
Key System Health Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Monitoring server health |
Server Reporting Tools |
Server Status Reports Server Status View |
Server Performance Reports Server Performance View in Server Management |
Server Performance Reports Server Performance View in Server Management |
Server usage |
Internet Access Reports |
Feature not included |
Server Usage Reports Server Usage View in Server Management |
Server Usage Reports Server Usage View in Server Management |
Server alerts |
Feature not included |
Use Health Monitor 2.1 to create server alerts. |
Many preconfigured alerts are included. You can also use Health Monitor 2.1 to create server alerts. |
Many preconfigured alerts are included. You can also use Health Monitor 2.1 to create server alerts. |
Server Reporting Tools
Small Business Server 4.5 includes reporting tools that can automatically collect information about the use and performance of your server.
· The Server Status tool collects log-file data, status of critical services, and the percentage of drive space that is available. You can choose to have the information sent to you in e-mail or by fax.
· Internet Access Reports track the most-frequented Web sites, the most frequent Internet users, and the peak hours of Internet use in your organization.
· Fax Reports show information about the volume of incoming and outgoing fax activity.
Server Status Reports
Small Business Server 2000 includes an updated
server-monitoring solution that enables you to configure the server to automatically
send regular reports about the server's status. The reports can include information
about hardware condition, application health, and system performance. After
they are generated, Server Status Reports can be sent to you in e-mail. When
kept on file, these reports provide historical views of server resource use,
which you can use to plan future upgrades and required maintenance.
Server Status View
The Server Status View appears each time you open the Small
Business Server 2000 Administrator console or access the BackOffice Home
snap-in. This view provides a current snapshot of critical events, performance
counters, and services that you have chosen to monitor.
Server Performance Reports
Performance reporting is significantly improved in
Windows Small Business Server 2003. Server performance reports provide
more detailed information about the general health of the server. They can be
viewed on the server and can be sent to designated recipients in e-mail. Server
performance reports include information about system resources, Health Monitor
alerts, and critical event log entries from the previous 24 hours. They
also include summary information about important performance counters and the
five processes that are consuming the most memory.
Server Performance View
The Server Performance View appears each time you open the Monitoring and Reporting snap-in in Server Management. This view provides the most recently collected Health Monitor alerts, critical events, performance counters, and services that you have chosen to monitor.
Server Usage Reports
The Server Usage Reports provide detailed information about employee Internet, e-mail, and fax usage, as well as information about remote connectivity.
Server Usage View
With the Server Usage View in Windows Small Business
Server 2003, you can view the most recently collected usage information
from Server Management. You can also view server usage information by accessing
a secure Web page after logging on to Remote Web Workplace.
Windows Small Business Server 2003
Alerts
Windows Small Business Server 2003 includes many pre-configured alerts, which, when enabled, will send you an immediate e-mail notification when there is a critical issue with the server. When configured, Windows Small Business Server 2003 automatically sends an alert when a service set to start automatically is stopped, when a performance counter threshold is exceeded, or when a critical event appears in the Event Log. If you wish to create other custom alerts, you can use Health Monitor 2.1, which is include with Windows Small Business Server 2003.
Health Monitor 2.1
Health Monitor 2.1 centrally collects system data such as system events, performance counters, and service status. It uses information that is provided by Windows Management Instrumentation events, which enables you to set critical or warning thresholds. It is included with both Windows Small Business Server 2003 and Small Business Server 2000 as a powerful real-time monitoring tool. In Windows Small Business Server 2003, it provides the foundation for server-alert functionality. The graphical interface enables you to set critical or warning thresholds and to create alerts to notify you if these thresholds are exceeded.
To accommodate an increasingly mobile workforce, all
versions of Windows
The following table and subsequent information describe and compare key features for mobile and remote users.
Key Features for
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Access the Company Web site from the Internet |
Feature not included |
Feature not included |
Remote Web Workplace |
Remote Web Workplace |
Access a user’s computer at work |
Feature not included |
Virtual private network (VPN) connection |
Remote Web Workplace Remote Desktop |
Remote Web Workplace Remote Desktop |
Manage the server from remote locations |
NetMeeting |
Terminal Services |
Remote Web Workplace |
Remote Web Workplace |
Synchronize e-mail and calendar data between the server and a Pocket PC or Smartphone |
Feature not included |
Feature not included |
ActiveSync |
ActiveSync |
Remote Web Workplace
Windows Small Business Server 2003 introduces Remote
Web Workplace, a dynamically updated Web site that provides a single, simple,
and consolidated entry point for remote users anywhere in the world using a
modern browser from any computer that can access the Internet. You can connect
to Remote Web Workplace through a simple Internet address and access the features
of the Windows
For more information about Remote Web Workplace, see the Remote Web Workplace webcast at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkId=31204).
Virtual Private Network (VPN) Connection
Computers with the Point-to-Point Tunneling Protocol or Layer Two Tunneling Protocol installed can securely access resources on a small-business network by connecting to the server over the Internet. The use of both private and public networks to create a network connection is called a virtual private network (VPN).
For more information about virtual private networks, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31210.
Remote Desktop
With Remote Desktop you can access a Windows session that is running on your computer when you are at another computer. This means, for example, that you can connect to your work computer from home and access all of your applications, files, and network resources as though you were in front of your computer at work. You can leave programs running at work and when you get home, you can see your desktop at work displayed on your home computer, with the same programs running. Remote Desktop is pre-installed in Windows XP Professional.
For more information about Remote Desktop, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31205.
NetMeeting 2.1
You can remotely manage Windows
For more information about NetMeeting 2.1, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31203.
Terminal Services
With Terminal Services, you can use an Internet connection and a Web browser — for example, a dial-up connection and Internet Explorer 5.0 — to manage Small Business Server 2000 from remote locations. Terminal Services enables you to perform the same management functions as if you were working on the server console.
For more information about Terminal Services, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31211.
ActiveSync
With ActiveSync, you can synchronize information between your mobile device and Exchange 2000 Server or later. This helps you keep all of your information up-to-date, even when your desktop computer is turned off.
For more information about ActiveSync, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31212.
Windows Small Business Server 2003 marks a significant advancement in the features and tools that are available in the product to enhance the productivity of teams and individuals.
The following table compares the key productivity features across the product versions.
Key Productivity Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Internal Web site |
Client Help Page |
Feature not included |
Windows |
Windows |
E-mail client |
Outlook 2000 |
Outlook 2000 |
Outlook 2003 |
Outlook 2003 |
Creating Web pages |
Microsoft FrontPage® 98 Web site creation and management tool |
Microsoft FrontPage 2000 |
Microsoft Notepad, Microsoft WordPad, or HTML editing tools from other companies |
Microsoft FrontPage 2003 |
Client Help Page
The Small Business Sever 4.5 Client Help Page
provides just-in-time training to the users of computers connected to
Windows
The internal Web site for Windows Small Business
Server 2003 is based upon Windows
For more information about Windows
Outlook 2000
Outlook 2000 centralizes many of the everyday tools you use for managing and organizing e-mail messages, schedules, tasks, notes, contacts, and other information.
For more information about Outlook 2000, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31195.
Outlook 2003
Outlook 2003 seamlessly integrates with Exchange Server 2003 and adds new features that help you work more productively and collaborate more effectively in project groups and teams. You can more effectively manage and organize your e-mail, work together, share and protect information, send faxes from your desktop, and access your e-mail from remote locations.
For more information about Outlook 2003, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31196.
FrontPage 98
FrontPage 98 helps you easily build and maintain professional-quality Web sites. It includes support for WYSIWYG (what you see is what you get) tables and frames, along with many professionally designed themes to help you quickly apply a consistent look across your sites. FrontPage 98 supports Dynamic HTML, "push" or channel definition format, and Cascading Style Sheets.
FrontPage 2000
FrontPage 2000 includes a number of enhancements
that makes creating a Web site easier than ever. FrontPage 2000 shares
toolbars, menus, themes, background spell-checking, and Format Painter with
FrontPage 2003
FrontPage 2003 offers new features that help you design, code, and extend your Web efforts. It includes new layout tools that give you precise control over the layout of your Web site. It also uses the latest technologies, such as XML and Microsoft SharePoint Products and Technologies to create powerful data-driven Web sites in a WYSIWYG environment.
Each release of Windows
The following table outlines the key support and documentation features delivered with each product release.
Key Support and Documentation Features
Feature |
Version 4.5 |
Version 2000 |
Version 2003 Standard Edition |
Version 2003 Premium Edition |
Support options |
Microsoft Help and Support Web site Community Support |
Microsoft Help and Support Web site Community Support Fee-based e-mail and telephone support |
Microsoft Help and Support Web site Guaranteed response from monitored newsgroup Fee-based e-mail and telephone support |
Same support options as for Standard Edition |
Help for administrators |
Online Guide |
Online Help and guided tours |
Help and |
Help and |
Help during setup and system configuration |
Feature not included |
More Information in Setup and in wizards |
More Information in Setup and in wizards |
More Information in Setup and in wizards |
Help for network users |
Client Help Page |
Client User Guide |
Information and Answers |
Information and Answers |
Microsoft Help and Support Web site
The Microsoft Help and Support Web site provides quick links to a wide assortment of helpful resources. From this site, you can quickly access and search the Microsoft Knowledge Base. You can also access information about the latest product updates and downloads as well as additional information about newsgroups, security threats, and customer service.
For more information, see the Microsoft Help and Support Web site at http://go.microsoft.com/fwlink/?linkid=992.
Community Support
You can use the Windows
For more information about the Windows Small Business Server 2003 community, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=16919.
For more information about the Small Business Server 2000 community, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31217.
Monitored Newsgroup
For Microsoft Windows Small Business Server 2003, Microsoft offers support through a monitored newsgroup. As a customer of Windows Small Business Server 2003, you can post questions to the newsgroup, and a representative of Microsoft Product Support Services will respond within 48 hours. Microsoft Most Valuable Professionals (MVPs) and other customers might also respond to posted questions.
For more information about the monitored newsgroup, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=22665.
Fee-based Support
Microsoft offers a variety of paid support options that allow you to get personalized technical assistance from Microsoft Product Support Specialists.
For more information about Microsoft’s fee-based technical support offerings, see the Microsoft Web site at http://go.microsoft.com/fwlink/?LinkId=31218.
Online Guide
The Small Business Server 4.5 Online Guide provides just-in-time training to administrators. It includes comprehensive help and troubleshooting tips, along with a search engine to ensure that help is available when needed. The Online Guide is accessed from the Administrative console.
Online Help and Guided
Small Business Server 2000 includes an updated set of comprehensive Help documentation for all application and suite components, including seven guided tours about deploying, managing, and using various application and suite services. Help and the guided tours are easily accessed from the Start menu, or from the Small Business Server 2000 Administrative console.
Help and
The Help and
More Information
In Small Business Server 2000, select pages in Setup contain More Information links that provide real-time information about concepts that you encounter during Setup. Additionally, Setup evaluates your computer system and alerts you to potential problems on the Setup Requirements page. Messages that appear on this page provide links to more detailed information and instruction on how to resolve the problems before you proceed.
In Windows Small Business Server 2003, every page in Setup provides More Information links, and a broader range of information is provided for messages that appear on the Setup Requirements page. Additionally, More Information links are available from many pages in administrative wizards.
Client Help Page
The Small Business Server 4.5 Client Help Page helps educate end users about the capabilities their system includes so that they can begin working sooner. In addition, the Client Help Page helps reduce support because users have the support information they need on their desktop computers.
Client User Guide
The Client User Guide provides users of client computers connected to Small Business Server 2000 with an enhanced set of comprehensive Help documentation, tours, and troubleshooting tips about topics such as printing, e-mail, and the Internet.
Information and Answers
Users of Windows Small Business Server 2003 do not need to consult their administrator or a power user for assistance with many routine networking tasks. Instead, they can browse to the Information and Answers section of their company’s internal Web site and read about the various solutions provided to them. Step-by-step instructions are provided for many common tasks, such as how users can send e-mail and faxes, how they can to access their e-mail or desktop computer when they are away from the office, or how they can use the company’s internal Web site to share documents and to collaborate with other team members.